Utility Billing Office Monday - Friday 8am – 4:30pm (Holidays excluded)
Utility Billing Office Parking Lot Dropbox Mon-Sun 24 hrs a day
(All Locations): Business hours vary
Please visit the Water Restrictions section of the Utilities Department webpage.
Every year the City of Sarasota publishes a Water Quality Report to inform Citizen's about the high-quality water resources available to them as customers.
Please visit the Customer Service counter of the Utility Billing Office, 1761 12th St., in the City of Sarasota. Applicants must bring:
A New Utility Account is Required for
When utility services have been turned off due to nonpayment, to reinstate services the account holder must
All occupied or unoccupied buildings and dwelling units which are connected to the City of Sarasota's water or sewer services shall be subject to the monthly unit service availability charges for water and sewer, or both, even in months when there is no consumption of water, or no usage of water or sewer services by the customer.
The unit service availability charges shall be assessed for any month the account is active for five (5) or more days of the billing cycle. However, if one thousand (1,000) gallons or more of water have been consumed, the unit service availability charges shall be assessed without regard to the number of days of the billing cycle that the account was active.
Excessive usage is often caused by a leak at your home or business. The City provides Water Leak Information to help:
The City of Sarasota provides Water Meter Reading Instructions to teach account holders how to properly identify their own consumption.
(941) 263-6884